1. Data Protection
We comply with the principles of the General Data Protection Regulation (GDPR) when
dealing with all data received from customers or visitors to our website.
2. Our Services
We only hold the data necessary to offer services provided on our website. We do not ask
for or use more data than necessary to provide you with a proper service. This means we
only process and hold data related to purchases and subsequent support related to those
purchases, in accordance with Article 6(1)(b) of the General Data Protection Regulation
(GDPR). Any processing of your data is only done to provide or perform the services or
products you have purchased.
3. Data Protection Register
Data is only used for the purposes described in our entry on the Data Protection Register.
4. Required Period
We only hold personal data for as long as necessary. Once data is no longer needed we
5. Card & Payment Processing Data
We use third-party payment providers to handle card and payment processing data securely.
We never see or store any card or payment information. In accordance with Article 6(1)(b) of
the General Data Protection Regulation (GDPR) any other data is only used to process your
purchase securely. In accordance with Article 6(1)(c) of the General Data Protection
Regulation (GDPR), we need to retain data related to all purchases to fulfil our existing legal
obligations to account for tax and VAT on all transactions.
6. Backup &Data Storage
For administrative reasons, customer data and email subscription data may be passed to
and stored securely with third party service providers located outside the EEA (European
Economic Area). This is done to backup and preserve your data where it is needed to carry
on offering a service to you.
7. Customer Requests
As a customer, you can at any time (and free of charge) request details of the data we hold
relating to you – and you can also request any such data is amended or deleted. Please note
that if you request deletion of your data, this may prevent us from offering any further
support relating to your previous purchases.
8. Email Updates
We regularly email website news and information updates to those customers who have
specifically subscribed to our email service. All subscription emails sent by us contain clear
information on how to unsubscribe from our email service. Our email service is an opt-in
service only; with your prior consent required in accordance with Article 6(1)(a) of the
General Data Protection Regulation (GDPR). This means to subscribe you must enter your
details into the email subscription page and submit them to us.
9. Our Promise
We never sell rent or exchange mailing lists.
10. Data Sharing With Partners
We do not share commercial or technical data with our partners unless we have specifically
sought and obtained your prior approval. Where we request such approval, we will always
fully disclose how your data is used.
Please note that even when we have your specific consent, we only share data with partners
In accordance with the Privacy and Electronic Communications (EC Directive) Regulations
2003, we never send bulk unsolicited emails, (popularly known as Spam) to email
12. Product Updates
We may send emails to existing customers or prospective customers who have enquired or
registered with us, regarding products or services directly provided by us.
13. Email Content
All emails sent by us will be clearly marked as originating from us. All such emails will also
include clear instructions on how to unsubscribe from our email service and any future
emails. Such instructions will either include a link to a page to unsubscribe or a valid email
address to which you should reply, with “unsubscribe” as the email subject heading.
Our website uses “cookies” to track use and allow customers to purchase from our website.
Please note that these cookies do not contain or pass any personal, confidential or financial
information or any other information that could be used to identify individual visitors or
However, for purely technical reasons this may prevent you from purchasing from our
website. This is because anonymous cookies are commonly used to keep track of the
contents of customers’ shopping baskets or trolleys during the checkout process. This facility
ensures that the items added to (or removed from) your basket are accurately stated when
you go to pay.
15. Contact Us
international.co.uk or use our contact form located at https://manx-
This policy was last updated on 1 June 2020